Verizon claims Netflix is driving its customers away, threatens lawsuit

Verizon is worried that these notices will harm its otherwise sparkling reputation and even cause customers to switch Internet service providers. […] “Netflix’s false accusations have the potential to harm the Verizon brand in the marketplace,” [Randal Milch,Verizon] wrote today in a letter to [David Hyman,Netflix]. “The impression that Netflix is falsely giving our customers is that the Verizon network is generally ‘crowded’ and troublesome. This could cause a customer to think that any attempted viewing of video, whether it be Hulu, YouTube or other sites, would yield a similarly ‘crowded’ experience, and he or she may then choose to alter or cease their use of the Verizon network.- Jon Brodkin, Ars Technica