Amazon Fire TV bug provides another reason why data caps are anti-consumer

Earlier this month a freelance writer named Tyler Hayes noticed he had blown through his 250 gigabyte per month data cap by a lot; more than three times over. So he found what he thought was the culprit and then he went to tell the world via social media. […] Hayes was right: his Amazon Fire TV was the reason he had consumed 80 GB in one day. But he was wrong about exactly why it had happened. […] So those of you with a data cap might want to turn off the mosaic function in the screen saver and thank your lucky stars that Amazon cares enough about customer service to solve this issue before your ISP charges overage fees. And while Amazon is behaving correctly here, and while many ISPs offer both grace periods where they won’t charge for overages, as well as notifications as a consumer nears an overage, it still forces the consumer to figure out what went wrong. – Stacey Higginbotham, Gigaom http://ift.tt/1rdIwiV
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