Customer records Comcast rep torturing him for cancelling service

Ryan Block (@ryan on Twitter), a technology journalist and cultural genius, wanted to cancel his contract with Comcast. But he found himself on the phone with a customer service rep from hell who badgered him and refused to let him go peacefully. Block managed to record most of this heinous phone call. – Dick Meyer, 41 Action News – KSHB-TV http://ift.tt/1n8dkju