The GAO finds a few problems with broadband data caps

The GAO conducted eight focus groups and interviewed several experts (I was interviewed by the GAO as part of the report) to try to understand why data caps exist, what effect they have on the consumer and how they might influence innovation. The study covers both wireless and wireline, although already it seems a bit dated given that the findings only mention one wireless carrier throttling speeds, when all carriers now do so. But it’s the wireline side that concerns me, mostly because data caps aren’t a good tool for managing network congestion but are an exemplary tool for getting consumers — especially heavy users — to pay more for data. – Stacey Higginbotham, Gigaom