Comcast customer pulled gun on technician after objecting to bill, police say

According to the complaint, Baca-Lucero acknowledged that she refused to pay the Comcast charges and that she took our her gun, but she said she pointed it in the air rather than at Ratliff, according to the complaint. “Baca-Lucero stated that when Ratliff told her there was going to be some charges for the work she wanted done, she told him it was supposed to be free work,” the complaint says. “Baca-Lucero stated that she called the customer service line with Comcast to explain the situation to them. The customer service line told her that the work was not going to be free.” – Jon Brodkin,Ars Technica