Be very careful when you sign up for one of Time Warner Cable’s two-year promotions

Recently, a Time Warner Cable customer who had signed up for one of the company’s two-year offers was surprised to see their cable bill jump by $15 per month after just one year. After making multiple calls to Time Warner Cable to ask why their bill had increased from the rate they thought that they’d locked in for two years, they were told that TWC reserved the right to increase their rates after the first year of the promotion. […] How can Time Warner Cable get away with this? Mostly because the company never offered the customer a two-year contract that would have locked them into a set rate for a given amount of time. Instead, the company gave them a two-year promotion that they agreed to over the phone. – Brad Reed,BGR
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