Unhappy Customer: Comcast Told My Employer About Complaint, Got Me Fired

[O]n Feb. 6, 2014, [Conal] chose to try going above Comcast’s customer service, which hadn’t been of any help in the year he’d been a subscriber, and instead contacted the office of the company’s Controller. […] During this call, he says that he mentioned that Comcast’s billing and accounting issues should probably be investigated by the Public Company Accounting Oversight Board (PCAOB), a private-sector oversight operation. This ultimately led to two service calls where no one ever showed up and no explanations were given. But something did happen. Just not anything good. […] Conal worked for a large, prestigious accounting firm […] At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal’s subsequent dismissal from his job; a job where he says he’d only received positive feedback and reviews for his work. […] When he was fired, Conal’s employer explained that the reason for the dismissal was an e-mail from Comcast that summarized conversations between Conal and Comcast employees. But Conal has never seen this e-mail in order to say whether it’s accurate and Comcast has thus far refused to release any tapes of the phone calls related to this matter. – Chris Morran,Consumerist.com
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