First, there should be immediate rate reductions on all services as Time Warner Cable, Comcast, et al, have a monopoly over the cable wire — I can not simply go somewhere else with my business if I’m unsatisfied. There is no competition for fundamental services, such as ‘cable service’ or ‘high-speed Internet’, with a bundle to ‘save money’, except for, in my case, Verizon, who also uses the exact same, deceptive billing practices. […]
Second, there should be an investigation of the Social Contract and the extra $800.00+ per household that may have been charged to customers. In 1995, the FCC allowed Time Warner (and Comcast) to add up to $5.00 a month to pay for network upgrades (like high speed Internet) and the wiring of schools. There is no proof that this additional charge was ever taken off the bill or that the schools were wired.
Third, every ridiculous, made up charge should be immediately removed. Period. These charges are part of the cost of doing business for the company. Period! Add them to the advertised price or remove them.
Fourth, every tax, fee and surcharge added to this bill that has been ‘passed through’ should now be paid by the company. I.e., there is a tax or fee that is supposed to be paid by the company, but they get to pass it on to you, the lucky customer.Fifth, clean up this deception. This is not a ‘promotional price’; it is a deceptive practice that has been allowed to continue for too long. All “must pay to get service charges” should be part of the advertised price. This includes the set top box, which Time Warner’s ‘agreement’ states that other boxes may not work with the Time Warner system.
Finally, the merger of Time Warner and Comcast…? You got to be kidding me! Allowing Time Warner Cable to merge with Comcast, where both have been rated as ‘the most hated companies in America’, is not in the Public Interest. This is just another version of this bill. Rotten to the core. – Bruce Kushnick,The Huffington Post