The Federal Trade Commission, which worked closely with the Federal Communications Commission on the case, alleges that AT&T didn’t clearly articulate its throttling policy in marketing materials. The carrier importantly failed to impart the implications to customers who renewed their contracts, violating the FTC Act when it charged those who canceled their contracts after seeing reduced speeds. AT&T made a more egregious transgression in the seemingly arbitrary way it reduced bandwidth. The FTC estimates that roughly 3.5 million customers were impacted more than 25 million times over several years, many without notice or explanation. Their speed was repeatedly cut to dial-up levels on an average of 12 days out of the month, making services like Web browsing, GPS navigation, and video streaming nearly impossible to use. – Kyle Wiggers,Digital Trends 

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