Comcast tells customers it will refund $600 in bogus charges… but only if they keep quiet about it

The bottom line is that Comcast didn’t agree to refund their money until after WPVI got involved. This is standard operating procedure for Comcast, as it seems the only way to get the company to fix some problems is to make a stink about them to the media. However, this time Comcast came up with a truly Comcastic twist on this old formula by trying to tell the Lehmans that it would only refund their money if they agreed to not blab about their problems any further. “We will issue a $600 even credit… pending that you sign a nondisclosure agreement,” a Comcast representative told the couple. – Brad Reed, BGR