Comcast to Pay Millions After Judge Finds It Illegally Screwed Over Customers 445,000 Times

Comcast’s Service Protection Plan cost $6 a month (it was $5 a month until just before Ferguson filed his lawsuit) and effectively covered the expense of a technician showing up to your home to inform you that something is wrong. That’s… pretty much all it covered, due to a bunch of caveats detailed in the program’s fine print. It was a monthly cost that basically got you nothing, and yet Comcast added it on to 30,946 Washingtonians’ accounts without informing them, according to state authorities, who said it didn’t provide 18,660 Washingtonians with accurate information on how much the program costs. – Melanie Ehrenkranz, Gizmodo » http://bit.ly/2WUFc2q
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