Tag Archives: Better Business Bureau

The Better Business Bureau Isn’t Too Happy About Those Rob Lowe DirecTV Commercials

Apparently, some of the claims made in the ads rankled Comcast, and the cable behemoth lodged a complaint with the Council of Better Business Bureaus’ National Advertising Division, […] The oversight group took issue with several specific claims. It said that DirecTV couldn’t prove that it has better signal reliability (“Creepy Rob Lowe”), shorter customer service wait times (“Painfully Awkward Rob Lowe”) or better picture and sound quality (“Far Less Attractive Rob Lowe”) than cable. The company also couldn’t support an implied claim (“Scrawny Arms Rob Lowe”) that its sports programming beats cable. – Jason Tabrys, UPROXX

AT&T told to stop boasting about how ‘fast’ its 3Mbps service is

[AT&T] put an absolutely brilliant spin on it and dubbed it “the fastest Internet for the price.” In other words, while the service itself wasn’t at all fast, it might be sort-of fast relatively speaking because you’re just paying $30 a month for it. Unfortunately for AT&T, the National Advertising Division (NAD) of the Council of the Better Business Bureau also thinks that this claims is rather misleading. As Ars Technica reports, Comcast actually ratted AT&T out to the NAD for allegedly engaging in misleading advertising and it seems the division thought Comcast’s complaint had merit. – Brad Reed,BGR 
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