Billing Archives - Streaming-TV

Tag Archives: Billing

Why your cellphone bills are getting more expensive

Posted on July 20, 2018 by Streaming-TV Leave a comment

The primary price increase method for US telecoms is upping the cost of unlimited data plans, which already come with built-in restrictions like data caps that, when exceeded, throttle a customer’s bandwidth speeds. Nearly every major carrier now offers multiple “unlimited” data plans, all of which use the marketing benefit of the term “unlimited” without actually offering customers limitless access to high-speed LTE service. – Nick Statt, The Verge https://ift.tt/2uSW9u3

Policy & Product

How Did This Retiree Get A $184K DirecTV Bill?

Posted on October 21, 2017 by Streaming-TV Leave a comment

Even after she brought in the media, hoping that the threat of publicity would force AT&T and DirecTV to figure things out, all AT&T was able to do was fix her account, not explain what happened or whether it would could happen again. – Laura Northrup, Consumerist http://ift.tt/2zFG78C

Policy & Product

Comcast Fails To Kill Lawsuit Over Bogus Hidden Fees

Posted on August 3, 2017 by Streaming-TV Leave a comment

“Comcast not only charged the fee to new customers, but also added the charge to the bills of existing customers in violation of their contracts which had promised a flat monthly rate for the term of the contract,” the lawsuit originally complained. – Karl Bode, DSL Reports http://ift.tt/2wbryIf

Policy & Product

Comcast Subscribers Pay $1.9 Billion a Year for Free OTA Channels

Posted on July 14, 2017 by Streaming-TV Leave a comment

22,508,000 subscribers paying $7 a month for broadcast channels comes out to around $157.6 million in monthly revenue for Comcast. Over the course of a year, Comcast gets about $1.9 billion from its Broadcast TV Fee. Again, these are channels you can get for free over the air with an antenna. – BillGeeks http://ift.tt/2uVOPgw

Apps & Tech

Senators blast Comcast, other cable firms for “unfair billing practices”

Posted on February 4, 2016 by Streaming-TV Leave a comment

photo: Alyson Hurt/Flickr, Ars Technica

Six Democratic US senators today (Ron Wyden, Bernie Sanders, Jeff Merkley, Al Franken, Ed Markey, & Elizabeth Warren) criticized Comcast and other TV and broadband providers for charging erroneous fees, such as cable modem rental fees billed to customers who bought their own modems. The senators have written a letter to Federal Communications Commission Chairman Tom Wheeler asking the commission to “stop unfair billing practices.” – Jon Brodkin, Ars Technica

(Full Story:http://ift.tt/1PhIs9y)

Policy & Product

Which TV channels profit the most from your cable bill?

Posted on July 14, 2015 by Streaming-TV Leave a comment

photo: BGR

ESPN nets the most cash from cable subscribers every month. Previous reports have indicated that ESPN receives approximately $4 from every cable bill, a rather sizable chunk given the vast number of channels that typically come with even the most basic of cable packages. Following way behind are TNT, Disney, Fox News, and USA Network. – Yoni Heisler, BGR

(Full Story:http://ift.tt/1gxTkpn)

Policy & Product

Netflix Accidentally Charged People Several Times In A Month

Posted on May 25, 2015 by Streaming-TV Leave a comment

The billing error saw some users charged up to 13 times for one month’s subscription. – Rob Stott, Buzzfeed

(Full Story:http://ift.tt/1F4YFck)

Now Time Warner Cable takes example of Comcast and calls customer a “Cunt”

Posted on February 20, 2015 by Streaming-TV Leave a comment

Esperanza Martinez, of Orange County, California, a customer of Time Warner Cable (TWC) is now being referred to as Cu*t Martinez. – Dwulf, Techworm

(Full Story: http://ift.tt/1DCEEhY )

Policy & Product

Comcast cashes elderly woman’s rent check, refuses to give her a refund until busted by local news

Posted on February 12, 2015 by Streaming-TV Leave a comment

New Mexico’s KRQE News 13 reports that 79-year-old Francis Wilson accidentally mailed in her rent check for $235 Comcast along with her $20 Comcast cable check. Despite the fact that her rent check wasn’t even addressed to Comcast, the company managed to cash it anyway. – Brad Reed, BGR

(Full Story: http://ift.tt/1CZQsKG )

Policy & Product

Comcast changes customer’s name on bill to “Asshole Brown”

Posted on January 29, 2015 by Streaming-TV Leave a comment

The name on Ms. Brown’s bill had been changed from the reader’s husband’s name, Ricardo, to “Asshole” Brown. Ms. Brown tried to get Comcast to correct the name, going so far as to visit her local Comcast office and phone more senior Comcast execs in the Washington state region. She got nowhere. – Xeni Jardin, Boing Boing

(Full Story: http://ift.tt/15V7hIV )

Policy & Product

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