Tag Archives: Billing

Why your cellphone bills are getting more expensive

The primary price increase method for US telecoms is upping the cost of unlimited data plans, which already come with built-in restrictions like data caps that, when exceeded, throttle a customer’s bandwidth speeds. Nearly every major carrier now offers multiple “unlimited” data plans, all of which use the marketing benefit of the term “unlimited” without actually offering customers limitless access to high-speed LTE service. – Nick Statt, The Verge https://ift.tt/2uSW9u3

Senators blast Comcast, other cable firms for “unfair billing practices”

Six Democratic US senators today (Ron Wyden, Bernie Sanders, Jeff Merkley, Al Franken, Ed Markey, & Elizabeth Warren) criticized Comcast and other TV and broadband providers for charging erroneous fees, such as cable modem rental fees billed to customers who bought their own modems. The senators have written a letter to Federal Communications Commission Chairman Tom Wheeler asking the commission to “stop unfair billing practices.” – Jon Brodkin, Ars Technica

Which TV channels profit the most from your cable bill?

photo: BGR

ESPN nets the most cash from cable subscribers every month. Previous reports have indicated that ESPN receives approximately $4 from every cable bill, a rather sizable chunk given the vast number of channels that typically come with even the most basic of cable packages. Following way behind are TNT, Disney, Fox News, and USA Network. – Yoni Heisler, BGR

Comcast cashes elderly woman’s rent check, refuses to give her a refund until busted by local news

New Mexico’s KRQE News 13 reports that 79-year-old Francis Wilson accidentally mailed in her rent check for $235 Comcast along with her $20 Comcast cable check. Despite the fact that her rent check wasn’t even addressed to Comcast, the company managed to cash it anyway. – Brad Reed, BGR
(Full Story: http://ift.tt/1CZQsKG )

Comcast changes customer’s name on bill to “Asshole Brown”

The name on Ms. Brown’s bill had been changed from the reader’s husband’s name, Ricardo, to “Asshole” Brown. Ms. Brown tried to get Comcast to correct the name, going so far as to visit her local Comcast office and phone more senior Comcast execs in the Washington state region. She got nowhere. – Xeni Jardin, Boing Boing 
(Full Story: http://ift.tt/15V7hIV )
« Older Entries