Tag Archives: Cable Provider

Comcast broke law 445,000 times in scheme to inflate bills, judge finds

In yesterday’s ruling, King County Superior Court Judge Timothy Bradshaw found that “Comcast violated the Consumer Protection Act more than 445,000 times when it charged tens of thousands of Washingtonians for its Service Protection Plan without their consent,” Ferguson’s announcement said. Each wrongful monthly charge was a separate violation, so there were multiple violations per customer. Jon Brodkin, Ars Technica » http://bit.ly/2IwO30W
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Comcast to Pay Millions After Judge Finds It Illegally Screwed Over Customers 445,000 Times

Comcast’s Service Protection Plan cost $6 a month (it was $5 a month until just before Ferguson filed his lawsuit) and effectively covered the expense of a technician showing up to your home to inform you that something is wrong. That’s… pretty much all it covered, due to a bunch of caveats detailed in the program’s fine print. It was a monthly cost that basically got you nothing, and yet Comcast added it on to 30,946 Washingtonians’ accounts without informing them, according to state authorities, who said it didn’t provide 18,660 Washingtonians with accurate information on how much the program costs. – Melanie Ehrenkranz, Gizmodo » http://bit.ly/2WUFc2q

Cable sector set to weather a US recession

[MoffettNathanson] said that despite recent market volatility, cable stocks have mostly narrowly outperformed expectations, with the exception of DISH Network (the satellite company has underperformed in both the first and second half of the year). In a recession state, that trend could continue, thanks to the fact that demand and need for broadband market tends to stay steady even in poor economic circumstances – a fact that help most providers make up for video losses. – Michelle Clancy , Rapid TV News http://bit.ly/2CufB5h

Charter Will Pay Customers Up to $150 Each in Record $174 Million Fraud Settlement

As a part of the settlement, the telecommunications company will have to refund $62.5 million to more than 700,000 customers because it allegedly promised speedier and more reliable internet service than it actually provided to those customers. This will be the largest payout an internet service provider has made to customers, according to an announcement NY Attorney General Barbara D. Underwood made on Tuesday. – Jennings Brown, Gizmodo http://gizmo.do/bhvFzOw

Comcast raises cable TV bills again—even if you’re under contract

The new price hikes will take effect in most of Comcast’s regional markets across the US on January 1, but some cities will get the increase later in 2019, a Comcast spokesperson told Ars. The fee sizes can vary by city based on which stations are available, so in some cases they could be less than $10 and $8.25, Comcast said. – Jon Brodkin, Ars Technica https://ift.tt/2RftxVX
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