Tag Archives: Comcast

Comcast broke law 445,000 times in scheme to inflate bills, judge finds

In yesterday’s ruling, King County Superior Court Judge Timothy Bradshaw found that “Comcast violated the Consumer Protection Act more than 445,000 times when it charged tens of thousands of Washingtonians for its Service Protection Plan without their consent,” Ferguson’s announcement said. Each wrongful monthly charge was a separate violation, so there were multiple violations per customer. Jon Brodkin, Ars Technica » http://bit.ly/2IwO30W
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Comcast to Pay Millions After Judge Finds It Illegally Screwed Over Customers 445,000 Times

Comcast’s Service Protection Plan cost $6 a month (it was $5 a month until just before Ferguson filed his lawsuit) and effectively covered the expense of a technician showing up to your home to inform you that something is wrong. That’s… pretty much all it covered, due to a bunch of caveats detailed in the program’s fine print. It was a monthly cost that basically got you nothing, and yet Comcast added it on to 30,946 Washingtonians’ accounts without informing them, according to state authorities, who said it didn’t provide 18,660 Washingtonians with accurate information on how much the program costs. – Melanie Ehrenkranz, Gizmodo » http://bit.ly/2WUFc2q

Comcast Boss Brian Roberts Says NBCU Streaming Plan Won’t Mean “Cold Turkey” Exit From Third-Party Licensing Deals

“Our thinking going in is, we have an awful lot of content,” Roberts said. “Some of it will monetize best being on an advertising platform, others will monetize best being on a third-party platform. We’re very much focused on not just, as others have said, going completely cold turkey and taking it off all these other platforms. I don’t think that’s our mindset at the moment. We like those relationships.” – Dade Hayes, Deadline Hollywood » https://ift.tt/2IzpC6m

Comcast Voice-Remote Rejects “Dick Van Dyke” Search: “I Cannot Handle That Type of Language”

Two users have confirmed to THR that the remote gets snippy when asked to play episodes of The Dick Van Dyke Show. “Sorry, I cannot handle commands with that type of language,” it responds. Commands for “Dick Van Dyke” are now able to be completed after the problem was discovered[.] – Chris Gardner, The Hollywood Reporter http://bit.ly/2FaMfuL
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