Tag Archives: ISP

Comcast broke law 445,000 times in scheme to inflate bills, judge finds

In yesterday’s ruling, King County Superior Court Judge Timothy Bradshaw found that “Comcast violated the Consumer Protection Act more than 445,000 times when it charged tens of thousands of Washingtonians for its Service Protection Plan without their consent,” Ferguson’s announcement said. Each wrongful monthly charge was a separate violation, so there were multiple violations per customer. Jon Brodkin, Ars Technica » http://bit.ly/2IwO30W
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Comcast to Pay Millions After Judge Finds It Illegally Screwed Over Customers 445,000 Times

Comcast’s Service Protection Plan cost $6 a month (it was $5 a month until just before Ferguson filed his lawsuit) and effectively covered the expense of a technician showing up to your home to inform you that something is wrong. That’s… pretty much all it covered, due to a bunch of caveats detailed in the program’s fine print. It was a monthly cost that basically got you nothing, and yet Comcast added it on to 30,946 Washingtonians’ accounts without informing them, according to state authorities, who said it didn’t provide 18,660 Washingtonians with accurate information on how much the program costs. – Melanie Ehrenkranz, Gizmodo » http://bit.ly/2WUFc2q

Ajit Pai admits FCC got broadband growth figures wrong

That mistake led the agency to announce that the number of Americans lacking access to a fixed broadband connection was down to 19.4 million by the end of 2017 from 26.1 million the year before. Turns out, the correct figure is 21.3 million — a big difference, for sure, but not big enough for Pai to backpedal on his declaration that the changes he implemented led to massive broadband growth… – Mariella Moon, Engadget » https://engt.co/2GXp0ng

Purdue stupidly decides to block Netflix, Hulu from classrooms

Allegedly, these sites, deemed “recreational” by the university, take away from the academic uses for the internet and experiments showed that banning these lower the broadband cost, which sounds great on paper. Unfortunately, this is an excuse by the Purdue administration to save money and not actually beneficial to the students or university. – Taylor Sturm, Netflix Life » https://ift.tt/2XmoyWK

FCC Says Gutting ISP Oversight Was Great For Broadband

With many of the nation’s phone companies refusing to upgrade or even repair their aging DSL lines, cable giants like Comcast are securing a greater monopoly over faster broadband across huge swaths of the country. That in turn is resulting in higher rates and little incentive to improve terrible customer service. The telecom lobby works tirelessly to keep this status quo intact. – Karl Bode, MOTHERBOARD » https://ift.tt/2TfLUhF

House Democrats tell Ajit Pai: Stop screwing over the public

On Thursday this week, the Communications Subcommittee will hold a hearing about the impact of Pai’s net neutrality repeal on consumers, small businesses, and free speech. Witnesses who have been invited to testify at the hearing include former FCC Chairman Tom Wheeler, cable industry chief lobbyist Michael Powell (who is also a former FCC chairman), and representatives of Mozilla, Free Press, and Eastern Oregon Telecom. – Jon Brodkin, Ars Technica » http://bit.ly/2HZDcQ6
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